Flowers Harrow Accessibility Statement

Our Commitment to Accessibility

At Flowers Harrow, we believe that every customer in Harrow should be able to enjoy a seamless online flower ordering experience. Our goal is to make our website accessible to all customers, including those with disabilities. We understand the importance of usability and inclusivity, ensuring that everyone can choose, customize, and order flowers with confidence and ease. Accessibility is a key part of our promise to serve the Harrow community.

WCAG 2.1 AA Compliance

To demonstrate our dedication to accessible Flowers Harrow services, our website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized standards help guide our web design choices to ensure that our content, navigation, and ordering processes are as accessible as possible. By complying with WCAG 2.1 AA, we provide robust features that benefit users with a range of accessibility needs, including those with visual, auditory, cognitive, and motor impairments.

Screen Reader Compatibility

We recognize the crucial role of screen readers in providing access to web content for visually impaired and blind users. Our site is tested for compatibility with popular screen reading technologies. All key content, buttons, and forms on the Flowers Harrow website are designed and labelled to work correctly with screen readers, ensuring prompt and accurate feedback for users. By focusing on clear structure and correct coding, we enable users to independently browse and order flowers online, regardless of their chosen assistive technology.

High Contrast and Visual Accessibility

Understanding that many users benefit from distinct visual contrast, we have adopted high contrast design principles throughout our site. Text, backgrounds, and key graphics are presented in color palettes that meet or exceed contrast ratios required by WCAG 2.1 AA guidelines. We avoid placing text over busy images and make sure that calls-to-action are easily visible. This focus on contrast ensures that customers with low vision or color blindness can interact with accessible Flowers Harrow designs without difficulty.

Continuous Improvement and User Feedback

We are committed to continually improving the accessibility of the Flowers Harrow online experience. The accessibility needs of our customers may evolve, and new technologies emerge. Regular audits and reviews, combined with customer feedback, help us to identify areas for further enhancement. We welcome suggestions from all Harrow customers about how we can make our accessible flower ordering experience even better. Your insights are valuable to us.

Contact Us for Accessibility Issues

If you encounter any accessibility barriers while using the Flowers Harrow website, or have questions about our accessible features, please reach out to us through our contact page. We appreciate input from our Harrow customers, as it helps us to maintain a positive and accessible online environment for all. Whether you need assistance with placing an order or wish to share your experience navigating our site, our team is ready to support you.

Accessible Flowers Harrow for All

Ensuring accessibility isn’t just a policy—it’s our promise to the Harrow community. Accessible Flowers Harrow means that customers of all abilities can enjoy the convenience and beauty of online flower ordering, empowered by clear design, screen reader compatibility, and strong customer support. Thank you for choosing Flowers Harrow. We are proud to make our floral services available to everyone, every time.